ChurnHalt
Practical strategies for indie SaaS to keep customers and revenue
A content site dedicated to helping small indie SaaS founded with tips and solutions to help reduce their customer and revenue churn rate
Churn Benchmarks for Indie SaaS: How to Measure and Improve
Defines useful churn benchmarks for small SaaS, how to segment churn rates, and practical steps to improve benchmarks over time.
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Monthly vs Annual Pricing Impact on Churn
Comparison of monthly and annual billing effects on churn, cash flow, and LTV — with tactics to transition customers and reduce downgrades.
Customer Feedback Loop to Reduce SaaS Churn
Step-by-step playbook for collecting, prioritizing and acting on product feedback to improve retention and prevent churn spikes.
Email Templates to Reduce SaaS Churn
High-conversion email sequences for onboarding, engagement nurturing and win-back flows — with subject lines and performance tips.
Win-Back Campaign Examples to Reduce SaaS Churn
Ready-to-use win-back campaign templates, timing recommendations and offers proven to recover churned customers and revive revenue.
Churn Prediction Model for Indie SaaS
A how-to for small SaaS: selecting features, building a simple churn model, and operationalizing alerts for customer success and marketing.
Retention Pricing Models to Reduce SaaS Churn
Explores pricing structures (usage, tiering, add-ons, loyalty discounts) that improve stickiness and reduce involuntary and voluntary churn.
Pricing Experiments to Reduce SaaS Churn
How to design, run and analyze pricing and packaging experiments that both grow revenue and protect retention — with sample tests and metrics.
User Engagement Metrics to Reduce SaaS Churn
Which engagement metrics matter, benchmarking, leading indicators of churn, and how to set up dashboards and alerts for proactive retention.
Feature Adoption Strategies to Reduce SaaS Churn
Tactical approaches to increase core feature adoption — user segmentation, in-app education, progressive disclosure and success plays to prevent churn.
Activation Metrics to Reduce SaaS Churn
Defines key activation KPIs, how to instrument them, segment results, and use activation data to prioritize onboarding fixes that lower churn.
Onboarding Checklist to Reduce SaaS Churn
A focused, actionable checklist of onboarding steps, milestones and triggers to ensure users reach AHA moments and stay retained.
Pricing Strategies to Reduce SaaS Churn: Comprehensive Guide
Covers pricing models, billing cadence, experiments, discount strategies and retention-oriented plans to minimize revenue churn and optimize LTV.
Product Engagement Strategies to Reduce SaaS Churn: Full Guide
An in-depth guide to measuring engagement, driving feature adoption, building retention hooks and using in-app nudges to lower churn across customer segments.
SaaS Onboarding: Complete Guide to Reduce Churn
A comprehensive guide on designing onboarding flows, activation metrics, welcome flows, product tours and sequences that get users to value faster and reduce early churn.
Churn surveys: How to ask the right questions and act on NPS and feedback
Templates and analysis for exit surveys, NPS tracking, and turning qualitative feedback into prioritized product and CX fixes.
Pricing experiments: Test discounts, tiers, and trials to reduce revenue churn
Step-by-step guide to designing pricing experiments, measuring revenue churn impact, and running safe experiments on a small budget.
Customer success outreach templates: Save churn with email and playbook scripts
Ready-to-use email templates and playbook scripts for onboarding, wake-up campaigns, health checks, and renewal outreach.
Customer success playbook: Reduce SaaS churn with proactive retention
A hands-on playbook for small SaaS teams: segmentation, risk-scoring, playbooks, escalation, and measuring retention outcomes.
Product onboarding tours: Best practices for in-app walkthroughs that convert
Guidelines for creating contextual, non-intrusive in-app tours and tooltips that drive discoverability and long-term engagement.
Feature adoption metrics: Which KPIs predict churn and how to improve them
Define and track the most predictive adoption KPIs (DAU/MAU, time-to-value, key action rates) and tactics to improve them.
Feature adoption strategies: Improve retention by driving product engagement
An in-depth playbook on designing adoption funnels, experiment frameworks, and lifecycle touchpoints to increase feature usage and reduce churn.
Onboarding email sequences: Welcome and activation emails that boost retention
Templates, timing, and content strategies for onboarding emails that drive activation and prevent early cancellations.
Onboarding checklist: 10-step activation flow to stop new user churn
Step-by-step checklist covering welcome flows, first-run experiences, milestone nudges, and activation KPIs for indie SaaS.
Onboarding best practices: How to reduce churn with a winning activation flow
A comprehensive guide to designing onboarding flows, measuring activation, A/B testing experiences, and reducing early user churn.