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This is what ChurnHalt looks like with real data. All figures below are anonymised sample data from a fictional SaaS.
Your churn intelligence at a glance
Last synced 2 hours ago
All metrics, risk scores, and predictions are based on monthly subscribers. Annual subscriptions are synced but not included in churn analysis.
Active monthly
847 +12
Monthly recurring
$42,380 +$840
Churn rate
18.4% -0.3%
Revenue at risk
$8,420 -$310
Interventions this month
7
Retention rate
71%
of intervened subscribers retained
Avg. tenure at churn
4.2 months
Customers typically leave around month 4
Highest churn plan
Starter $19/mo
34% of users on this plan have churned
Worst month for churn
February
Coupon user churn
2.1x
vs. full-price users
Trial user churn
1.7x
vs. direct sign-ups
Payment failure rate
23%
of churned users had payment failures
Top cancellation reasons
23 subscribers need attention — representing $8,420/mo
| Subscriber | Plan | Tenure | MRR | Risk | Recommended action |
|---|---|---|---|---|---|
|
alex@example.com cus_R8x...mK4 |
Pro $49/mo | 3 mo | $49 | 82 | Personal check-in — approaching danger zone with coupon and payment failure |
|
jordan@example.com cus_P3y...nL7 |
Starter $19/mo | 5 mo | $19 | 76 | Send upgrade offer — high-churn plan with declining engagement |
|
sam@example.com cus_Q1z...jR2 |
Pro $49/mo | 2 mo | $49 | 71 | Onboarding follow-up — early tenure with payment failure history |
|
taylor@example.com cus_M5w...kP9 |
Team $99/mo | 4 mo | $99 | 68 | Executive check-in — high MRR in danger zone, previously downgraded |
|
casey@example.com cus_N2v...hT6 |
Starter $19/mo | 3 mo | $19 | 64 | Feature nudge — coupon user on high-churn plan |
|
morgan@example.com cus_K7u...gW3 |
Pro $49/mo | 6 mo | $49 | 58 | Send feature update email — past danger zone but has risk signals |
|
riley@example.com cus_L4t...fX1 |
Starter $19/mo | 4 mo | $19 | 52 | Offer product walkthrough — tenure risk with trial origin |
|
avery@example.com cus_J9s...eY8 |
Pro $49/mo | 1 mo | $49 | 45 | Early check-in — new subscriber on trial with coupon |
782 subscribers are in good shape. Don't offer them discounts. They're your best margin.
pat@example.com
14 mo · cus_A1b...xZ9
drew@example.com
11 mo · cus_B2c...yW8
charlie@example.com
9 mo · cus_C3d...vU7
jamie@example.com
8 mo · cus_D4e...tS6
quinn@example.com
7 mo · cus_E5f...rQ5
robin@example.com
6 mo · cus_F6g...pO4
Drill-down view
Every at-risk subscriber gets a detailed profile with risk factors, evidence, recommended actions, and ready-to-send email templates.
Subscription
Plan
Pro $49/mo
MRR
$49.00
Worth $49/mo to your business
Tenure
3 months
Started
22 Nov 2025
Interval
Monthly
Signed up with a coupon
cus_R8x...mK4
Recommended action
Personal check-in recommended. This subscriber is approaching your average churn tenure, signed up with a coupon, and has a failed payment on record. A direct conversation could address concerns before they cancel.
Score breakdown
82 / 100 — high risk threshold is 60
Risk factors
Tenure risk
At 3 months — inside your danger zone of 2.9–5.5 months
Coupon risk
Signed up with a coupon. Your coupon users churn at 2.1x the rate of full-price users
Payment failure
Failed payment 6 weeks ago — within the critical first 60 days
Plan risk
Pro plan has an 18% churn rate — above the 10% scoring threshold
Recent invoices
Connect your Stripe account and see your own churn profile, risk scores, and at-risk subscribers in minutes. $97/year, cancel any time.
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